Xen Servers Now ("The Company") agrees to furnish services to the Subscriber, subject to the following TOS and AUP
agreements. Use of Xen Servers Now Service constitutes acceptance and agreement to the Terms of Service and
Acceptable Use Policy. Changes to the TOS or Acceptable Use Policy by the Company shall not be grounds for early
contract termination or nonpayment. This Agreement shall be construed in all respects in accordance with and
governed by American Law and shall be subject to the exclusive jurisdiction of the American Courts.
Terms of Service
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Term/Termination of Web Hosting Agreement
The initial term of this Agreement shall be as set forth in the Order Form (the "Initial Term"). The Initial Term shall begin upon commencement of the Services to Customer. After the Initial Term, this Agreement shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE Lowest Host/Empire Technology LLC TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the "Term." All fees are paid in advance of the term being covered if you are paying via E-Check your term begins after the E-Check has cleared.
This Agreement may be terminated
By either party by giving the other party thirty (72) hours prior written notice (before the next billing period), in writing via our cancellation request button or by opening a support request here. email requests sent to the wrong email address or sent without proof of the account holder will not be honored. A valid order cancellation receipt will be sent immediately if our cancellation request button is used and within 12 hours after a support technician replies to your request if using our support desk.
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Billing Policy
All invoices are pro-rated to the first of the month. Any order placed after the 20th of the month will be charged the rest of the current month as well as the following month. By Xen Servers Now in the event of nonpayment by Customer by the due date , Xen Servers Now will immediately suspend the account. and after 3 days late the account will be terminated the the server space will be re leased. These are very low margin servers and we do not have the luxury of leaving unused server space laying around.
Software Licenses: Xen Servers Now is a authorized cPanel Partner NOC via our parent company Lowest Host Empire technology LLC. we do lease external cpanel licenses via our web page at a discounted rate.
All sales of Cpanel external Licenses are final via our web page at a discounted rate. All external software licenses IE: cpanel, r1 soft, etc will be deactivated at the end of the billing period if not paid in advance.
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Network SLA
We guarantee our network; power & services will be available, at minimum, for 99.9% of a given month.
Some exceptions to this policy are:
Scheduled maintenance windows, announced 24 hours in advanced
Emergency maintenance Hardware failure
Suspension of service (AUP violations, billing, etc)
software errors on your server (caused by you)
Denial of Service attacks/viruses or just generally a compromised service
Errors caused by the account holder
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Acceptable Use
Our acceptable use can be found here AUP
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Xen Servers Now reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).